54% of Young People in Ireland Have Been Tempted to Buy Fake Insurance Online

A new survey[i] of insurance customers in the Republic of Ireland has highlighted the risks facing young people in the region who are being targeted by ghost brokers selling fake insurance policies. The study by LexisNexis® Risk Solutions, a leading data, advanced analytics and technology provider for insurance, found that:

  • 54% of 17–34-year-olds have been targeted and tempted by an advert for fake insurance on social media
  • More than 1 in 10 (16%) of the youngest people surveyed, aged 17-24, has bought insurance through one of these adverts
  • 71% of 17–34-year-olds are worried their identity could be compromised for insurance fraud such as ghost broking
  • 92% of 17–34-year-olds expect insurance providers to check they are who they say they are when applying for insurance
  • Only 24% of the people surveyed actually know what a ghost broker is

In response to the growing problem of insurance application fraud and ghost broking[ii], LexisNexis Risk Solutions has launched LexisNexis® Emailage® Rapid  for the Irish insurance market.

Emailage Rapid is a powerful fraud risk scoring solution based on the email address and other personal information provided during the personal lines insurance application process.  As insurance fraud continues to cost insurance companies in Ireland an estimated 200 million annually[iii], Emailage Rapid provides immediate verification of the applicant’s digital identity and checks they are not linked to any fraudulent activity prior to policy inception. As well as helping to combat fraud, the solution may also help reduce the cost of cancellations to the insurance sector.

Emailage Rapid is built from over 82 thousand fraud events and transactions shared daily[iv], to provide a real-time risk score[v] at the point of quote. The score indicates a genuine identity, whether the identity has previously been linked to fraud or whether it could be a fraudulent ID, which may have been created to either procure insurance with the intent of making a fraudulent claim or to sell insurance on as a ghost broker[vi]. It provides additional metadata points, such as whether the email address and domain even exist, when the email address was first seen, or whether the email address bears a close resemblance to the proposer’s name for the policy.

An Garda Síochána (Ireland’s National Police and Security Service) lists the ‘Advance Fee Fraud of Ghost Broking and Car Insurance Fraud’ as one of the six most common types of fraud happening in Ireland today[vii]. Yet, research by LexisNexis Risk Solutions highlights that only 24% of people know about ghost brokers. As the number of internet users in Ireland continues to grow with a current 4.43 million internet users, projected to reach 4.73 million individuals by 2027[viii], so does the opportunity for online crime.

Shane McCabe, insurance strategic account manager, LexisNexis Risk Solutions, Ireland, said: “Ghost brokers typically advertise their services online, claiming to be able to secure prospective policyholders a cheap insurance policy. They often target the young, who are more likely to use social networking and instant messaging[ix]. As nearly one third (32%) of younger persons between 16 and 29 years of age either bought or renewed existing insurance policies online last year, we can see how vulnerable they might be to fraud[x]. It is critical that insurance providers can offer the seamless online experience that policyholders expect, while protecting themselves and their customers from fraudsters. Building on the success of Emailage Rapid in the UK, we are delighted to have launched LexisNexis Emailage Rapid as our first motor insurance product for insurance providers in the Republic of Ireland.”

 

[i] 1000 insurance purchasers surveyed in the ROI, November 2022 through Maru/Hub.

[v] LexisNexis® Emailage® Rapid is a powerful fraud risk scoring solution based on the email address and other personal information provided during the application process. In February 2020, LexisNexis Risk Solutions acquired Emailage, a fraud prevention and risk management solutions provider. LexisNexis® Emailage® is a proven risk assessment tool that is fuelled by continuously updating global digital insights and uses a patented, proprietary analytic approach to reimagine fraud detection.

[vi] A “Ghost Broker” is a term used to describe a fraudster who pretends to be a genuine Insurance Broker in order to sell fraudulent car insurance.

[vii] Contains Irish Public Sector Data licensed under a Creative Commons Attribution 4.0 International (CC BY 4.0) licence https://www.garda.ie/en/crime/fraud/what-are-the-6-most-common-types-of-fraud-in-ireland-today-and-how-to-avoid-becoming-a-victim-.html

#Microsoft clears out 1500 fake apps from the #WindowsPhone store.

In todays world there several apps stores available to us all to either download apps for free or pay also some for trial.

The trouble is today that there is too many fake apps,not enough checks made and bad apps can hit all stores,been a user of both the Play Store and the Windows Store  there is a noticeable amount of apps that appear multiple times and those none the wiser can just click any one of the big named apps and not realise if its in fact the real deal,always check the publisher and look at more than just the photo and reviews.

 

 

 

Here is what Microsoft said today on what is happening users will be pleased.

 

As Windows Store expands to reach more customers in more markets with a growing list of great titles, we are continuously looking for ways to improve both customer experience and developer opportunity. We strive to give our worldwide customer base easy access to amazing app experiences while keeping developer friction to a minimum. From time-to-time this process slips out of sync and we need to recalibrate.

 

 

 

 

Every app store finds its own balance between app quality and choice, which in turn opens the door to people trying to game the system with misleading titles or descriptions. Our approach has long been to create and enforce strong but transparent policies to govern our certification and store experience. Earlier this year we heard loud and clear that people were finding it more difficult to find the apps they were searching for; often having to sort through lists of apps with confusing or misleading titles. We took the feedback seriously and modified the Windows Store app certification requirements as a first step toward better ensuring that apps are named and described in a way that doesn’t misrepresent their purpose. These changes included:

  • Naming – to clearly and accurately reflect the functionality of the app.
  • Categories – to ensure apps are categorized according to the app function and purpose.
  • Icons – must be differentiated to avoid being mistaken with others.

These revised policies are being applied to all new app submissions and existing app updates for both the Windows and Windows Phone Store. We’ve also been working on titles already in the catalog, conducting a review of Windows Store to identify titles that do not comply with our modified certification requirements. This process is continuing as we work to be as thorough and transparent as possible in our review. Most of the developers behind apps that are found to violate our policies have good intentions and agree to make the necessary changes when notified. Others have been less receptive, causing us to remove more than 1,500 apps as part of this review so far (as always we will gladly refund the cost of an app that is downloaded as a result of an erroneous title or description).

The Store review is ongoing and we recognize that we have more work to do, but we’re on it. We’re applying additional resources to speed up the review process and identify more problem apps faster. No approach is perfect, so we encourage people to report any issues they may encounter with Windows Store. For most issues, customers can use the “report concern to Microsoft” link in the Store. For infringements concerns, people can use our online tools or emailreportapp@microsoft.com directly.

We remain as committed as ever to delivering a great customer experience AND expanding the developer opportunity through fair and transparent policies

 

 

So hopefully now going forward we will see less junk and more real apps,especially locally here in Ireland where the app gap need addressing.

 

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