Tag: Ekco

One-in-five consumers in Ireland cut back online purchases due to cyber threats

Ekco, one of Europe’s leading security-first managed service providers, today announces the results of new research which reveals that one-in-five (22%) consumers in Ireland are purchasing fewer items online because they fear cyberattacks. For the same reason, 19% say they have started to pay in-person, in cash, when they can.

The research, commissioned by Ekco and carried out by Censuswide, surveyed 1,000 adults in the Republic of Ireland, exploring their attitudes to online spending as the volume of cyberattacks and scams continues to rise. It comes at a time when major fashion retailers are considering a return to the high street after declining footfall, exacerbated by the pandemic, drove both shoppers and retailers online. The research suggests that cyber fears could drive more to physical stores this festive season.

Despite year-on-year growth in online spending, just 30% of those surveyed believe they know how to check if a retailer’s website is safe or not. In fact, in the last 12 months, more than one-in-10 (14%) have entered their payment details on a fraudulent website, thinking it was legitimate, while 26% have found themselves on a fake website which was attempting to mirror a real one.

Ekco’s research suggests that the constant desire for convenience could be making consumers less focused on security. When offered, 31% opt to store payment details on websites to save time during the check-out process, and the same percentage have payment details stored on multiple websites.

However, many consumers are unforgiving when retailers suffer a cyberattack. In the last 12 months, a quarter (25%) of consumers have avoided purchasing from, or using the services of, a retailer because it suffered a cyberattack. Two-thirds (66%) say they would stop shopping with a retailer permanently if their data was stolen in a breach, even if no money was taken.

Conor Scolard, Director of Cyber Resilience at Ekco, said: “Our research shows that while consumers want a hassle-free shopping experience – with conveniences such as having their payment details stored – they are also concerned about the security of their information. It is vital that retailers have the robust infrastructure in place that enables them to assure customers that their data is safe, regardless of how they choose to pay: in-person in cash, or online (with or without stored card details).

“As we have entered the busiest time of the year for shopping, retailers need to ensure that their systems can both stay online and protect customers’ data from cyberattacks. Our research highlights that a cyberattack will not only have a negative impact on operations, but it can also cause lasting damage to a business’s reputation. In addition, shoppers evidently lack confidence in identifying safe websites from compromised or fraudulent ones, which will undoubtedly lead to hesitation. The retail sector must consider this and its own role in providing convenience and confidence.”

Ekco acquires Adapt IT, bringing acquisition spend to €57M in two years

Ekco, one of Europe’s leading security-first managed service providers, today announces that it has acquired Adapt IT, a Cork-headquartered IT managed service provider (MSP). The new deal, which is Ekco’s sixth acquisition in two years, brings Ekco’s total acquisition investment to €57 million within this timeframe.

In business for more than 20 years, Adapt IT employs 37 people at its Cork location, serving customers in the small-and-medium-sized enterprises (SME) market. Its 300-strong customer base operates in industries such as manufacturing, retail, hospitality, legal, and finance. The deal bolsters Ekco’s ability to support fast-growing SMEs with unified, secure, and scalable technology solutions.

The acquisition of Adapt IT brings Ekco’s global headcount to more than 1,000 employees and adds a seventh Irish location to its growing regional network. In addition to its three sites in Dublin, Ekco now operates in Cork, Waterford, and Laois, as well as across the UK, Netherlands, South Africa, and Malaysia. Adapt IT’s expertise in Microsoft solutions will strengthen Ekco’s modern working service offering for its customers, and its MSP focus will further build upon Ekco’s existing managed service capabilities.

Adapt IT’s customer base will now benefit from Ekco’s suite of advanced cloud services, automation expertise, and cybersecurity capabilities in areas including security information and event management (SIEM), security operations centres (SOC), and backup. As the cybersecurity regulatory landscape continues to evolve, Ekco will also provide peace of mind through its compliance services. Additionally, Adapt IT’s teams will be able to avail of comprehensive upskilling, certification, and continuous learning opportunities to keep pace with industry demand.

The deal is the latest in Ekco’s wider acquisition strategy for growth and brings the total number of businesses acquired by Ekco in the last two years to six. Earlier this year, the company announced the purchase of Predatech, a UK-based cybersecurity consultancy. In 2024, it added UK legal IT specialist CTS to its portfolio of companies. 2023 saw the additions of MSPs Radius and Bluecube, as well as cloud migration and cybersecurity specialist iSystems.

Cian Prendergast, CEO at Ekco MSP, said: “The acquisition of Adapt IT is the latest move in our aggressive expansion strategy which targets key acquisitions combined with sustained business growth. This strategy reflects an investment in innovation that will make us in Ekco, and our acquired companies, stronger as a result. We’re building a modern, security-first MSP that helps ambitious businesses to operate with confidence and resilience.

“Adapt IT, like us, is a cloud-first business that reflects our culture and has had tremendous success in building a nationwide customer base. By bringing our two companies together, we will enhance our regional footprint in a location where we see vast opportunities for our expansion, while also combining our knowledge and services to pioneer the demands of the modern enterprise. It strengthens our position as the go-to IT partner for businesses who want the reliability of a national partner with the responsiveness of a local team.” 

John Levis, Managing Director, Adapt IT, said: “We are delighted to join the Ekco group, an Irish-founded business which is on an impressive growth trajectory. This will enable us to continue to deliver top-tier services to businesses, backed up by the skills and resources of a larger group. We are seeing that even smaller businesses are seeking enterprise-grade IT and cybersecurity solutions – Ekco’s expertise will help us to meet this growing demand as the volume and complexity of cyber threats continues to rise.”