Ireland puts pressure on Big Tech to tackle surge in online financial ad scams

Online financial scams are accumulating a substantial toll within the European Union, as consumers continue to be defrauded at an estimated €4.3 billion in 2022, and similar trends continuing in the year after. 

Sophisticated yet misleading advertisements have been pushed across major social media and technology platforms have become a primary conduit for these fraudulent activities.

Ireland’s stand: A push for pre-emptive action from tech giants

In response to the escalating threat, Ireland is spearheading an important initiative within the EU that proposes a rule change that would force Big Tech companies to vet financial advertisers before their advertisements are published. 

At the core of this Irish amendment, which would add to the already extensive payment services regulation, is to mandate that only financial service providers (who are officially registered with national competent authorities) would be permitted to run financial ads within the EU. 

Such a proactive stance is designed to shift the onus of initial verification onto the platforms themselves, in part because those with the broadest shoulders should bear the greatest burden. Though, the crux of the debate is simply that if a platform “airs” an ad, they should be responsible for it. 

The debate has similarities to the debate of whether web hosting providers, particularly cheap and accessible providers like IONOS, should be responsible for the sites that they host. The proposal has gained a lot of eyes, and traction, with around half of EU member states reportedly expressing support. Though, figures like US President Donald Trump have previously advocated for scaling back the regulation of major American technology firms, so this could further stoke the fire of what appears to be the EU and US going head to head.

Digital Services Act and internal conflict 

Ireland may well face internal conflict too, as a big challenge to the proposal lies in its potential conflict with the EU’s landmark Digital Services Act (DSA). Several EU diplomats have indicated that the European Commission sees a requirement for Big Tech to pre-vet online advertisers as contravening the DSA provisions, which generally don’t force platforms to conduct broad-based, proactive monitoring of content. Of course, broadly speaking, the mood around this topic might be changing, and Irish MEP Regina Doherty has countered that the requirement can be structured to align with existing law. Doherty claims it could focus on verifying the advertiser’s authorised status rather than policing the specific content of each ad, a little bit like how one must be FCA authorised to conduct crypto ads in the UK now. 

Alternative suggestions also exist, like Poland’s proposal for streamlined communication between payment providers and platforms to facilitate post-fraud content removal. Though, this is deemed insufficient by industry critics who argue this reactive approach fails to address the speed and impact of initial fraudulent postings. 

Supporting the need for more proactive urgency, the Bank of Ireland claimed that over 75% of its customers’ fraud losses during the past year come from investment scams, of which many are promoted online.

Creating a safer digital financial ecosystem

The growing crisis of online financial ad scams highlights that something needs to be done, and as is often the case, the EU is where it is most likely to happen. As Ireland pushes for this proactive amendment, we are yet to see how not only internal disagreements play out, but also how US Big Tech reacts to their ongoing battles with the EU.

Coimisiún na Meán awards the Central Bank of Ireland with first Trusted Flagger Status in Ireland

Coimisiún na Meán, has announced the decision to grant Trusted Flagger status to the Central Bank of Ireland. Under the Digital Services Act (DSA), Coimisiún na Meán as the Digital Services Coordinator in Ireland has the power to award Trusted Flagger status to entities established in Ireland who meet certain conditions.

Trusted Flaggers are empowered to identify, detect and notify illegal content within their area of expertise to online platforms. Providers of online platforms are then legally obliged to ensure that notices of the presence of illegal content, reported by Trusted Flaggers are given priority and decided upon without undue delay.

Speaking about the announcement, Digital Services Commissioner, John Evans said: “Coimisiún na Meán is committed to ensuring a media landscape that consumers can trust, and where they are protected from exploitation and fraud. We recognise that financial scams and fraud are a concern to the Irish public, and we welcome the Central Bank of Ireland’s expertise in this area. By granting the Central Bank of Ireland Trusted Flagger Status, we are legally obliging online platforms to ensure that any illegal online content reported by the Central Bank of Ireland, such as financial scams and fraud are prioritised by the platform and dealt with in a timely manner.”

“The Trusted Flagger status is a new statutory mechanism that offers empowerment for organisations by placing obligations on the platforms to give priority to Trusted Flagger notifications. Entities awarded Trusted Flagger status are recognised as such across the EU. Trusted Flaggers will also feed into Coimisiún na Meán’s identification of trends and issues via annual reports which will be instrumental in establishing an informed, evidence-based approach to our platform supervisory activities.”

Meanwhile, Gabriel Makhlouf, Governor of the Central Bank of Ireland, said: “The Central Bank of Ireland is delighted to be the first organisation in the country to be granted Trusted Flagger Status by Coimisiún na Meán. This accreditation marks another milestone in the Bank’s commitment to protecting consumers and strengthens our efforts to disrupt the activities of unauthorised providers of regulated financial services. We look forward to continuing our work to strengthen the framework of consumer protection in Ireland through this new status.”

Under Article 22 of the DSA, Trusted Flagger status can be granted to entities who meet the following conditions:

• It has particular expertise and competence for the purposes of detecting, identifying and notifying illegal content;

• It is independent from any provider of online platforms;

• It carries out its activities for the purposes of submitting notices diligently, accurately and objectively.

The Central Bank of Ireland have been granted the Trusted Flagger status for three years, from 2 April 2025 to 2 April 2028. Their designated area of expertise is financial scams and fraud, including the provision and/or offer of financial services without authorisation. Upon the expiry of the accreditation period the Trusted Flagger status is reassessed and, where appropriate, re-granted.

Further information on the role of Trusted Flaggers and the obligations of online platforms in respect of notices issued by Trusted Flaggers can be found on our dedicated Trusted Flaggers page on the website.