Tag: #data

Bank of Ireland recruiting for 100 technology roles

Bank of Ireland is recruiting for 100 technology roles to support digital projects across the Group. The roles will help drive some of the Group’s most important technology projects including new customer features on digital channels, protecting customers against fraud, and advanced data analytics.

The Bank is filling roles across data, delivery management, engineering, resilience and cyber, recruiting talent within areas such as cloud, open banking, APIs, AI and emerging technologies.

Bank of Ireland continues to invest significantly in technology across the Group. In 2023, the Bank saw an 18% year on year increase in active digital users, with over 60 enhancements to the mobile app including biometrics and additional fraud monitoring. Continued digitisation in Wealth and Insurance saw the launch of a customer portal and strong adoption of its digital advice platform.

Earlier this year, Bank of Ireland announced the largest single investment in ATMs in the last decade, with a new fleet of state-of-the-art ATMs being rolled out to all branches throughout the Island of Ireland. The Bank also announced an investment of €15 million on new fraud prevention technology.

Ciarán Coyle, Group Chief Operating Officer, Bank of Ireland said: “We continue to invest in our talent, technology and infrastructure, to ensure customers have the very best banking services. We’re currently progressing a range of innovative digital projects across the Group and we want to recruit talented specialists who can enhance the banking experience for our customers.

“Bank of Ireland offers an exciting and dynamic environment for career development. In addition to exciting projects, we provide a supportive environment with inclusive workplace policies, flexible remote work options through a network of hubs, and competitive pay and benefits. We are looking for the very best talent to join our technology team as we continue to deliver improvements for customers and colleagues across the organisation.”

New recruits will be entitled to Bank of Ireland’s suite of market-leading Family Matters policies including maternity and paternity leave, parents leave, foster care leave, early pregnancy loss, surrogacy, fertility leave, all of which are paid leave entitlements.

To apply for roles currently live, click here:

A fifth of office workers in Ireland have access to the company data of a previous employer

HCS, a leading IT, cybersecurity, and digital transformation services company, is today announcing the results of new research which found that nearly a fifth (19%) of office workers in Ireland still have access to the company data of a previous employer. Of these, 48% use that previous employer’s data to help them in their current job.

The research of 503 office workers based in Ireland was carried out by Censuswide on behalf of HCS, with the support of Fortinet, a global leader driving the evolution of cybersecurity and the convergence of networking and security. The aim of the survey was to explore office workers’ attitudes to, and experiences of, cybersecurity at work. The full results and analysis of the survey are available as part of a new report by HCS called ‘HCS CyberWatch Report: Insights into 2024’s Cyber Threats’.

The study also highlighted the risk that current employees can pose to data security within organisations, if effective access controls are not in place. Of those surveyed, 43% say that in the job they have now, they have access to privileged or sensitive company data that they shouldn’t, and 52% of these admit that they access it. It is perhaps not surprising, then, that 61% of office workers don’t trust their employer to protect their own personal data.

Meanwhile, 15% of office workers say that their organisation’s cybersecurity measures prevent them from doing their job effectively. Some of those surveyed are finding ways around this, with 22% of office workers admitting to having bypassed internet access controls implemented by their organisation by using tools such as a web proxy to access blocked sites.

When it comes to working arrangements, it appears that there is still a way to go in making employees feel secure and supported outside of the office. Almost a fifth (19%) of those who work remotely or on a hybrid basis feel more vulnerable to security risks when working from home, while 27% feel they have less technical support. Some 48% of remote or hybrid workers access their company network via a secure VPN, while the same percentage (48%) use home Wi-Fi.

Dan Hegarty, Head of Sales, HCS, said: “These findings highlight the urgent need for organisations to proactively manage access permissions and implement robust access policies. In doing so, businesses can mitigate the risk of unauthorised data exposure and protect their valuable assets against potential breaches. In addition, providing ongoing awareness training can empower employees to play an active role in protecting company data. Not only will this bolster the security of sensitive customer and company information; it will uphold trust with employees regarding the safeguarding of their own personal data.

“It’s concerning to see that employees are finding ways to circumnavigate organisational security measures. Organisations need to ensure that the cybersecurity infrastructure in place is robust, while also setting out clear protocols for employees. Meanwhile, it’s crucial that employees feel supported when working outside of the office. A well-defined remote or hybrid work strategy should have cybersecurity at its core to enable employees to work securely and efficiently, with speedy remediation in the event of an issue to minimise downtime.”

One-in-five businesses in Ireland creating new jobs to handle AI

Expleo today announces new research which finds that 98% of business leaders in Ireland believe AI will have transformed their industry within the next three years. In response, one-in-five (19%) businesses have already created new positions and roles within their company to help them to deploy and manage AI.

Expleo’s new report, ‘Integrating AI: Navigating the next wave of business transformation’, comprises insights from 100 key decision-makers at large- and mid-sized businesses in Ireland, and a further 703 from France, Germany and the UK, to provide a strategic overview of AI adoption and the challenges organisations face when deploying AI.

Adoption of AI gains momentum

Expleo’s research points to a clear shift in perspectives of AI, moving beyond a technology of promise to one of business necessity as enterprises start to demand more from their deployments. This is characterised by four key trends:

  • Deploying AI an urgent priority: Whilst only 26% of businesses here have already deployed AI tools, a further 68% have them in development, under consideration, or plan to deploy them in the coming 12 months. The survey shows that while almost all business leaders in Ireland believe AI will transform their industry in the next three years, just 47% (versus an average of 56% in other markets surveyed) believe AI is currently having a transformative impact on their own organisation and its processes.

 

  • AI will have a real financial impact: The increased urgency to deploy AI at scale is closely linked to a desire to see returns, particularly in areas that directly correlate to the bottom line. Better time-to-market, financial gains, and improved quality (all 94%) were cited as the top three measurements of ROI for AI deployments amongst businesses in Ireland.

 

  • Scaling AI remains a challenge: Despite a clear impetus to begin realising ROI from AI deployments, obstacles remain. Chief amongst these for organisations in Ireland are technical integrations with existing tools (34%) and the imperative to control costs (33%). However, enterprises in Ireland are less likely to foresee barriers to AI adoption than other locations – more than a quarter (26%) do not see any major barriers to deploying the technology, compared to an average of 17% in other markets surveyed.

 

  • Proven expertise is in demand: The complex integration landscape has put AI skills in high demand. 55% of businesses in Ireland are turning to outside expertise to support their deployments today. Equally, more than half (54%) are investing in AI training for employees.

 

Rajesh Krishnamurthy, CEO of Expleo, commented: “AI is a technology for today, not tomorrow. But the optimism that abounds around the technology often isn’t matched by the success of deployments. After years of promise, businesses are at the point where they are demanding to see a return on their investments. The challenge now is to convert promise into meaningful impact.

“Successfully moving AI deployments from proof of concept to production at scale is more than a technical exercise. Capable data scientists are a critical component to the success of AI deployments, but so is business knowledge. Building teams with techno-functional expertise and implementing a process to ensure adoption across the user base will ensure AI applications are both technically sound and generate value too.”

Phil Codd, Managing Director of Expleo Ireland, said: “Adapting at speed to the AI revolution will be crucial for businesses in Ireland, and around the world, in making the most of the opportunities it presents. It is encouraging to see organisations being proactive and planning for the future by creating new roles that can deploy and manage AI.

“With more than a quarter of businesses in Ireland already deploying the technology, what we now hope to see is a continued upward trend in AI adoption in Ireland. With our pedigree as a technology hub, this will put us in a prime position to become a global leader of AI excellence. Now is the time to seize that opportunity with both hands.”

Six steps to successfully integrating AI at scale

In addition to insights from European decision-makers, Expleo’s report offers businesses guidance based on the company’s real-world experience as to how they can avoid common pitfalls when adopting AI tools and successfully integrate them at scale:

  1. Identify a real and viable business model
  2. Evaluate technical and financial feasibility
  3. Choose the right technology architecture
  4. Develop robust and automated data pipelines
  5. Train and validate models on representative data
  6. Monitor and maintain data and models

Through a qualitative survey conducted by leading research firm IPSOS, respondents also provided detailed insights into how the technology is reshaping eight transformative industries: aerospace & defence, automotive, BFSI, energy & utilities, life sciences, manufacturing, retail, and transport.

The full report from Expleo, ‘Integrating AI: navigating the next wave of business transformation’ is available to download here.

Learn more about Expleo AI & digitalisation services.

National Express West Midlands Renews & Expands Partnership with CitySwift to Optimise Performance using AI

CitySwift, leader in performance optimisation for the public transport sector across the globe, has today announced the continuation of its partnership with National Express West Midlands (NXWM). The three year extension comes following impressive year-on-year results, including improved bus punctuality and efficiencies.

Since September 2023 NXWM’s use of CitySwift’s advanced AI and data technology has led to a reduction of more than 20% in late running, customer wait times have been reduced, and passengers per journey have increased. This follows strong results from previous years and consequently NXWM is now rolling out CitySwift’s platform across its entire fleet of over 1,400 buses.

As a leader in the largest UK urban bus market outside of London, NXWM provides on average 210 million bus passenger journeys per year across the West Midlands and has worked collaboratively with CitySwift to develop best-in-class transport solutions that analyse passenger and service data, drive optimum performance, and delivers a much more efficient use of resources.

Speaking on today’s announcement, Alan Farrelly, CCO and Co-founder of CitySwift said “National Express West Midlands has been core to CitySwift’s product development since 2019, and we are thrilled to extend our partnership for a further three years. This next phase will enable National Express West Midlands to further strengthen their commitment to enhancing the public transport network and improving the passenger experience through our technology.”

The latest innovative CitySwift solution is Spotlight, a globally leading intelligent recommendation engine for bus network enhancements that is integral to building smart cities and regions of the future.

NXWM is the first UK transport operator to adopt Spotlight, with the West Midlands being the first region in the world to benefit, resulting in faster, more customer-centric choices that balance resources, passengers, cities, and operators.

Ed Rickard, Network Director at National Express, commented: “Our collaboration with CitySwift to deliver Spotlight for the benefit of bus users across the West Midlands, and in major cities across the UK, is a groundbreaking achievement for the National Express West Midlands and CitySwift teams.

We are delighted to continue working in partnership with CitySwift over the coming years and proudly leading the charge in the UK when it comes to the use of AI-powered data and insights that are key to an efficient, cost-effective delivery of bus service performance for customers across our network.”

Designed for schedulers; Spotlight improves scheduler decision-making by providing AI-powered insights into performance and resource considerations such as timeliness, cost, and vehicle numbers. It scans the entire network, delivering service optimisation options, and efficiency improvements.

Andy Foster, Director of Bus Planning at National Express, added: “We are excited to be extending CitySwift’s AI performance optimisation capabilities across our bus network in the West Midlands. Traffic conditions on our region’s roads have worsened and can negatively impact the reliability of our services.

However, using CitySwift’s AI analytics and optimisation tools our skilled schedulers and network planners have been able to respond effectively, maximising our productivity and efficiency while also reducing late running for customers that rely on our bus services.”

Founded in 2016 by Brian O’Rourke and Alan Farrelly, CitySwift’s performance optimisation platform gives operators and transport authorities insights, recommendations, and predictions, supporting them in the delivery of efficient, reliable and in-demand services.

CitySwift empowers public transport operators and authorities to achieve unparalleled efficiency by leveraging advanced analytics, simulations, and optimisations. With its easy-to-use industry-leading technology, CitySwift envisions a future where public transport is the travel mode of choice for all people.

Powered by AI data processing, CitySwift optimises over 1 billion passenger journeys annually, working with public sector transport authorities and private bus operators to break down the barriers to accessing and interpreting transport data, replacing manual analysis with reliable, actionable insights. This solution enhances efficiency, benefiting drivers, passengers, partners, and cities, whilst remaining human-centric throughout.

The renewed partnership with NXWM closely follows other developments for the Irish company, having opened its first UK office earlier this year in London and announcing additional partnerships with Transport North East, Transdev Blazefield, and trentbarton. Since its inception, CitySwift has grown to have a presence across the UK, US and its home territory of Ireland, covering transport networks in all major UK cities. Additionally, in February of this year CitySwift announced the close of its latest funding round of €7 million led by Gresham House Venture, as the company continues to scale for growth globally.

Quantum Group Chooses Zutec for Document Management, Quality Management, Handover Management and Health and Safety

Quantum Group, a leading developer in Ireland, has selected Zutec to manage construction project data from a single platform. Zutec leads the way in providing construction and property management software solutions to contractors, housebuilders, developers and asset owners across the UK and Ireland, and will roll out document, quality, handover and health and safety management solutions to support Quantum in delivering safer, higher standard homes and properties.

Patrick Shaughnessy, Construction Director at Quantum Group, commented: “At Quantum, we place a huge emphasis on build quality and excellence, and are proud to lead the way in bringing in specialist and innovative techniques to support our drive to be more effective, efficient, productive, and sustainable.

“In a market where quality cannot be overlooked, we required a platform to differentiate ourselves from others and create a framework for quality-driven processes. With innovation at its core, Zutec fitted the bill in terms of an easy-to-use platform that provides solutions, features and functionality that gives us more control over how we manage documents and information related to construction and quality for all our projects – all from one place. This will help us better manage site teams, site progress, suppliers, and sub-contractors, and ultimately raise the standards of the quality and innovation across our developments.”

By digitising building information and construction documents, Quantum will use Zutec’s Document Management for planning, design, tenders, procurement, and plot tracking, including the ability to approve drawings for future developments and resolve issues on site as they arise. With project information in one place, Quantum can eliminate inefficient and costly data sprawl, but also save time and costs by having clear visibility of information that enables better understanding of projects and drives more informed decisions that bring projects to completion faster.

Quantum Group, Millers Crest, Portlaoise

 

A suite of integrated Quality Assurance and Health & Safety forms, checklists and inspections will all be delivered to Quantum by Zutec to ensure data is digitised and can be easily collected in a consistent way and housing and apartments are built to the company’s high standards. This will include the ability to upload photos to evidence work done and a snagging register so data can be reviewed, and problems resolved ahead of handover. Data related to safety inspections can be captured on-site in real-time then easily shared with teams to provide safety visibility and mitigate risk.

Zutec’s Handover Management means Quantum can effectively manage projects to completion by bringing together O&M (Operations & Maintenance) Manuals, Fire Evacuation Files (FEF) and Health and Safety Files (H&S) in one place to meet asset owner and regulatory obligations.

All data can be captured in the field by site teams and subcontractors using the Zutec Field app from any device with or without a Wi-Fi connection. Information is then synced in the Zutec cloud, when a device is online, and uploaded into the Zutec dashboard for reporting and analytics, but also for easy information, site progress and compliance.

“As developers and housebuilders look to digitise more construction and quality processes, our aim is to support them with the best solutions that help drive structure and standardisation in data and documentation across their business. Before now, Quantum didn’t have a digital system in place to manage information during the construction stages and relied on manual and paper-based processes. With Zutec they can have all their information in the cloud and workflows in place to ensure the right people have the right information at the right time, empowering teams to deliver builds more efficiently and to higher-quality standards, while giving site managers complete control and confidence over works completed. One solution for everything,” said James Cannon, Chief Revenue Officer at Zutec.

To find out more about how Zutec is helping customers deliver quality work the first time around, please visit http://www.zutec.com. Alternatively, book a demo and experience solutions for yourself: https://zutec.com/book-a-demo.

 

 

Emirates joins IATA’s Turbulence Aware Platform

Emirates has joined the International Air Transport Association’s (IATA) Turbulence Aware Platform. It will also be the first airline to integrate the IATA platform within the latest version of Lido mPilot, the mobile navigation solution from Lufthansa Systems.

Bringing these platforms together offers a wealth of data, combined with new technologies that make up-to-the-minute, highly accurate turbulence information and forecasts available for pilots, equipping them with the means to plot the best paths around affected areas for enhanced safety, efficient navigation, and optimisation of flight plans.

In conjunction with the IATA Turbulence Aware Platform, the airline has equipped more than 140 aircraft with the required onboard software to automatically share turbulence reports with all airlines contributing data to the platform. All new aircraft joining the Emirates fleet over the course of the next few years, such as the Airbus A350 and Boeing 777-9, 777-8 and B787, will be enabled to participate in the programme.

Captain Hassan Alhammadi, Divisional Senior Vice President, Flight Operations Emirates Airline said: “Actively participating in IATA’s Turbulence Aware platform and equipping our pilots with a complement of the latest industry technologies such as the mobile navigation solution Lido mPilot from Lufthansa Systems are part of our commitment to ensure operational safety, efficiency, and customer comfort on every flight. We’re also proud to contribute data around turbulence through our Middle East network and extensive links across Africa, Asia, Australia, and other regions. It will help build sophisticated industry knowledge to effectively manage turbulence and evolving weather patterns with even more precision. This is only the beginning, and we are progressing with plans to integrate more cutting-edge technologies to elevate the flying experience even further, so our customers can enjoy smoother journeys.”

“Mitigating the adverse effects of turbulence is an industry wide challenge and obtaining accurate and live data is key in this endeavour. The cooperation between IATA Turbulence Aware, Emirates and Lufthansa Systems will further improve the quality and quantity of real time data made available to the industry, allowing for smoother and safer air travel for all,” said Frederic Leger, IATA’s Senior Vice President Commercial Products and Services.

“IATA Turbulence Aware data enhances the value of Lido mPilot by providing pilots with real-time, accurate and comprehensive information on turbulence, enabling them to make informed decisions and navigate more efficiently. By integrating this data into Lido mPilot, Emirates Airline can increase safety, reduce fuel consumption and minimize passenger discomfort, ultimately improving their operational efficiency and customer satisfaction,” said Andreas Medlhammer, Product Owner Pilot Charting Apps at Lufthansa Systems.

IATA’s Turbulence Aware is a global, real-time detailed and objective information resource for pilots and aviation professionals to manage and mitigate the impact of turbulence on operations. Turbulence is the main cause of passenger and crew injuries and leads to higher fuel usage. The platform pools anonymized turbulence data from thousands of flights operated around the world. The information generated from this data enables pilots and dispatchers to choose optimal flight paths, avoiding turbulence and flying at peak levels and altitudes to maximize fuel efficiency, ultimately reducing carbon emissions. Till date, Turbulence Aware ensured a safer flight for over 700 million passengers, a number that will continue to rise as new airlines join the program.

Lido mPilot is an all-in-one mobile navigational charting application from Lufthansa Systems and has been configured based on Emirates’ specific operational requirements. Lido mPilot provides pilots with easy access to terminal charts, a dynamically generated enroute map, and an Airport Moving Map (AMM).  Its data-driven, interactive maps, and the latest weather features relevant to each flight being operated ensure enhanced situational awareness and the most pertinent information for pilots.

Planned Equinix data centre will support 10,000 jobs in Ireland

Equinix, Inc., the world’s digital infrastructure company, announces that a planned data centre in Dublin would be capable of supporting 10,000 jobs in Ireland. This follows a newly published report from Equinix, carried out by KPMG, which shows that Equinix’s existing facilities in Ireland currently support businesses which account for 53,000 jobs – or 2% of the workforce in Ireland.

As a colocation data centre provider, Equinix provides digital infrastructure to hundreds of businesses operating in Ireland. In doing so, it plays a major role in supporting the Irish labour force. However, digital infrastructure companies, such as Equinix, are currently being denied new connections to Ireland’s electricity grid. A planned 9.9 MW retail international business exchange facility, in Profile Park, Clondalkin, saw an application for a connection to the grid rejected last August. Equinix estimates that this facility would be capable of supporting businesses in maintaining a further 10,000 jobs in Ireland.

The report calculates that the construction of this facility would generate an economic output of over €200M. Due to the rising demand for digital services, this expansion would also see Equinix grow its own team in Ireland from 150 to 170 and further support local SMEs. The team in Ireland has grown by 20% since 2021, with this growth now also paused due to the current data centre moratorium.

In the report it was found that there were 40,000 visits to Equinix retail colocation data centres in 2023 – equating to a rate of 13 people an hour. Visitors came from a range of sectors including FinTech and financial services, manufacturing, healthcare and life sciences. Customers visit Equinix international business exchanges to maintain their digital infrastructure equipment and ensure they are maximising the value of digital connectivity.

Equinix hosts more than 260 businesses at its existing Irish facilities, including more than 130 Irish enterprises. More than half (56%) of Equinix’s customers in Ireland have their business headquarters in the country, ensuring that Equinix is facilitating the digital activities and growth of local businesses.

Peter Lantry, Managing Director for Ireland, Equinix, said: “This research shows the vast spectrum of companies and industries working with Equinix and using our services. We are supporting companies of all sizes, from multinationals to smaller Irish enterprises, with more than 30 of our customers having fewer than 20 employees. All of these enterprises are not just key for our economic growth, but vital in our daily lives, too. Innovation is happening every day in Equinix, shown by the number of people using our data centres as a digital hub on a daily basis.

“Digital infrastructure is essential in supporting Ireland’s workforce – especially with the rise in data processing including AI activity, and hybrid and remote working – and it is only set to grow in importance. At Equinix, we want to continue supporting businesses and economic growth in Ireland, but we are now at the point where multinational companies are choosing to base themselves elsewhere due to our ongoing national grid crisis. We have the ability and technology to operate flexibly off the grid, meaning we can be self-sufficient when the grid is at capacity. By allowing Equinix to provide this service to the grid, Ireland can save its reputation as a digital powerhouse, supported by some of the best talent in Europe.”

AWS Announces General Availability of Amazon Q

Amazon Web Services, Inc. (AWS), an Amazon.com, Inc. company (NASDAQ: AMZN), today announced the general availability of Amazon Q, the most capable generative artificial intelligence (AI)-powered assistant for accelerating software development and leveraging companies’ internal data. Amazon Q not only generates highly accurate code, it also tests, debugs, and has multi-step planning and reasoning capabilities that can transform (e.g., perform java version upgrades) and implement new code generated from developer requests. Amazon Q also makes it easier for employees to get answers to questions across business data such as company policies, product information, business results, code base, employees, and many other topics by connecting to enterprise data repositories to summarize the data logically, analyze trends, and engage in dialog about the data. Today, AWS is also introducing Amazon Q Apps, a new and powerful capability that lets employees build generative AI apps from their company’s data. Employees simply describe the type of app they want, in natural language, and Q Apps will quickly generate an app that accomplishes their desired task, helping them streamline and automate their daily work with ease and efficiency. To learn more about Amazon Q, visit aws.amazon.com/q.

“Amazon Q is the most capable generative AI-powered assistant available today with industry-leading accuracy, advanced agents capabilities, and best-in-class security that helps developers become more productive and helps business users to accelerate decision making,” said Dr. Swami Sivasubramanian, vice president of Artificial Intelligence and Data at AWS. “Since we announced the service at re:Invent, we have been amazed at the productivity gains developers and business users have seen. Early indications signal Amazon Q could help our customers’ employees become more than 80% more productive at their jobs; and with the new features we’re planning on introducing in the future, we think this will only continue to grow.”

Amazon Q Developer

Today, developers tell us that only 30% (or less) of their time is spent on coding, while the rest is spent performing tedious and repetitive tasks. This could be researching best practices from various parts of the web or learning how things work through documentation, forums, and conversations with colleagues. Developers also have to manage infrastructure and resources, troubleshoot and resolve errors, and understand operating costs. When they switch projects, they have to spend time learning the existing code base to understand its programming logic. Finally, there is all the work of testing and refactoring code, upgrading applications, debugging and optimization, and ensuring security by having to carry out vulnerability scanning and applying appropriate security fixes in a timely fashion. Companies want to empower their developers to spend less time on this coding muck and more time on creating unique experiences for their end users, while being able to deploy faster.

Q assists developers and IT professionals (IT pros) with all of their tasks—from coding, testing, and upgrading applications, to troubleshooting, performing security scanning and fixes, and optimizing AWS resources. Amazon Q delivers advanced and tailored generative AI capabilities, including:

  • Most accurate coding recommendations: Amazon Q helps developers build faster and more securely by generating code suggestions and recommendations in near real time. Customers such as Blackberry, BT Group, and Toyota are already using Q to increase developer productivity and speed up innovation in their organizations. Amazon Q Developer has the highest reported code acceptance rates in the industry, for assistants that perform multi-line code suggestions, with BT Group recently sharing that they accepted 37% of Q’s code suggestions and National Australia Bank reporting 50% acceptance rates. Q also has a powerful customization capability that securely leverages a customer’s internal code base to provide more relevant and useful code recommendations. With this capability, Q is an expert on your code and provides recommendations that are more relevant to save even more time. Q keeps customizations completely private, and the underlying FM does not use them for training, protecting customers’ valuable intellectual property.
  • Amazon Q Developer Agents: Q has a unique capability, called agents, which can autonomously perform a range of tasks–everything from implementing features, documenting, and refactoring code, to performing software upgrades. Developers can simply ask Amazon Q to implement an application feature (such as asking it to create an “add to favorites” feature in a social sharing app), and the agent will analyze their existing application code and generate a step-by-step implementation plan. Developers can collaborate with the agent to review and iterate on the plan before the agent implements it, connecting multiple steps together and applying updates across source files, code blocks, and test suites. Carrying out these tasks, Q has achieved the highest scores of any software development assistant available today, scoring 13.4% on the SWE-Bench Leaderboard and 20.5% on the SWE-Bench Leaderboard (Lite), a dataset that benchmarks coding capabilities.

To save customers months, even years, of time upgrading applications, Q can also automate and manage the entire upgrade process–with Java conversions available today and .Net conversions coming soon to help people move from Windows to Linux. In their IDE, developers simply ask Amazon Q to “transform” their project and the agent analyzes application source code, generates new code in the target language or version, executes tests, and completes all code changes. A five-person team at Amazon used Q to upgrade more than 1,000 production applications from Java 8 to Java 17 in just two days (the average time per application was less than 10 minutes), saving months of time, and improving application performance–previously, many of these applications would each take a couple of days to upgrade.

  • Best-in-class security vulnerability scanning and remediation: Q scans code for hard-to-detect vulnerabilities, such as exposed credentials and log injection. With a single click, Q automatically suggests remediations tailored to the application code, allowing developers to quickly accept fixes with confidence. Q’s security scanning capabilities outperform leading publicly benchmarkable tools on detection across most of the popular programming languages, helping to significantly improve the security and code quality of a developer’s application.
  • Q is an expert on AWS and optimizing your AWS environment: Amazon Q Developer is an expert on AWS and is in the console to help IT pros optimize their cloud environments, as well as diagnose and resolve errors and networking issues, select instances, optimize structured query language (SQL) queries, extract, transform, and load (ETL) pipelines, and provide guidance on architectural best practices. To further help customers optimize their cloud environments, today Amazon Q Developer includes a new feature that helps customers list their AWS account resources, configurations, and analyze billing information and trends, making it easier for them to manage their accounts. For example, IT pros can simply ask, “What instances are currently running in US East 1?” or “What’s my S3 bucket encryption?” or “What were my EC2 costs by region last month?” and Amazon Q Developer will list the resources and details in a summarized answer with links to learn more.

 

Amazon Q’s conversational interface is available wherever it is needed—in the AWS Console, in Slack, or in IDEs, including Visual Studio Code and JetBrains–to give developers the ability to use the conversational experience of Q within their favorite software development solutions. To extend the Q experience to more places developers work, AWS is announcing new partner extensions from Datadog and Wiz, and an integration with GitLab Duo that will offer joint customers a unified interface—whether working in AWS or GitLab.  By integrating Amazon Q’s generative AI capabilities with solutions that developers know, use, and trust, developers can update and create software faster.

Amazon Q Business

Organizations possess vast amounts of data spread across multiple documents, systems, and applications. Employees across every organization and department spend hours every week searching internal sources for information, piecing together analyses, writing reports, building presentations, gathering insights from dashboards, and adapting content for different audiences. Generative AI can help solve these challenges. However, the offerings available today are not connected to business data or internal resources and are not built from the ground up with security in mind. Because of these barriers, many organizations cannot safely tap into the full potential of generative AI.

Q Business is a generative AI–powered assistant that can answer questions, provide summaries, generate content, and securely complete tasks based on data and information in your enterprise systems. It empowers employees to be more creative, data-driven, efficient, prepared, and productive:

  • Q unites more data sources than any other generative AI assistant available today: Amazon Q Business easily and securely connects to 40+ commonly used business tools, such as wikis, intranets, Atlassian, Gmail, Microsoft Exchange, Salesforce, ServiceNow, Slack, and Amazon Simple Storage Service (Amazon S3)–more than any other generative AI assistant available today. Simply point Q at your enterprise data repositories, and it will search all of your data, summarize logically, analyze trends, and engage in dialog with end users about the data. This helps business users to access all of their data, no matter where it resides in their organization.
  • Built from the ground up with security and privacy in mind: Amazon Q Business seamlessly integrates with a customer’s existing identities, roles, and access permissions to personalize the interactions for each individual user, while maintaining the highest levels of security. It generates accurate responses based on enterprise information, and customers can restrict sensitive topics, block keywords, and filter out inappropriate content. Q also does not use customer content to train the underlying models for anybody else. Amazon Q Business outperforms all published results for other assistants on correctness, truthfulness, and helpfulness for general Q&A (using the MultiHop-RAG dataset), as well as industries like finance (using a FiQA dataset sample) and technology (using a LoTTE dataset sample).
  • Inventive generative BI allows analysts to build detailed dashboards in minutes and business users to get insights fast: Amazon Q brings its advanced generative AI technology to Amazon QuickSight, AWS’s unified Business Intelligence (BI) service built for the cloud. With Amazon Q in QuickSight, customers get a Generative BI assistant that allows business analysts to use natural language to build BI dashboards in minutes and easily create visualizations and complex calculations. It is also the only BI product where business users can get AI-driven executive summaries of dashboards, ask questions of data beyond what is presented in the dashboards, and create detailed and customizable data stories highlighting key insights, trends, and drivers. Business users can ask to “build a story about how the business has changed over the last month for a business review with leadership;” and in seconds, Amazon Q creates a narrative with specific insights and supporting visuals, including specific ideas of how to improve the business. Users can choose to layout the content produced by Q in an easy to share document or presentation where they can customize text, images, and themes, and use Amazon Q to rewrite and improve the text.
  • First-of-its-kind capability that helps every employee go from conversation to generative AI-powered app in seconds: Today, AWS is announcing the new Amazon Q Apps capability (in preview). Amazon Q Apps allows employees to easily and quickly create generative AI-powered apps based on their company data, without requiring any prior coding experience. With Q Apps, employees simply describe the app they want, in natural language, or they can take an existing conversation where Amazon Q Business helped them solve a problem, and with one click, Q will instantly generate an app that accomplishes their desired task that can be easily shared across their organization.

For example, creating employee onboarding plans for new recruits can be a long and laborious process. They require many hours of searching through different data stores and documents to find the appropriate content for the new employee; and often, the content is out of date or not specific enough to their role. With Q, an HR professional could simply describe they want an app that will create an onboarding plan for a new employee that utilizes the company’s existing best practices, and has an input field for employee ID that personalizes the onboarding plan to their role by drawing from internal data sources specific to their job family.  In a matter of seconds, Amazon Q Apps will build an app that can automatically generate a personalized onboarding plan tailored to the employee, their role, and the department using the latest best practices. The HR professional can then share the app with hiring managers across the company to instantly build personalized onboarding plans for their own teams.  Now, with Amazon Q Apps, business users can easily, quickly, and securely build an app based on enterprise information to improve their work productivity.

What Amazon Q customers and partners are saying

GoDaddy helps millions of entrepreneurs globally start, grow, and scale their businesses. “Amazon Q in QuickSight allows us to ask our data contextual business questions without having to constantly rely on ad-hoc dashboards. For example, now we can much more easily discover and drill into anomalies in business performance across the company,” said Ed Sarausad, senior director, Data & Analytics, at GoDaddy. “This shift not only streamlines our processes, but also elevates our analytical capabilities. What excites us most is the opportunity to unlock insights with profound, previously unasked questions. That allows us to respond more swiftly and with greater depth, enhancing our data learning journey.”

National Australia Bank is one of the largest financial institutions in Australia. “At NAB, teams across the bank are excited about how generative AI can transform our work, and we’ve found a great solution in Amazon Q Developer, a powerful generative AI-powered tool for our engineers and developers,” said Andrew Brydon, executive chief engineer at National Australia Bank. “The tool has seamlessly integrated advanced generative algorithms and tools into our development process, delivering unparalleled benefits like completing tasks faster, increasing productivity, and minimizing repetitive actions. So far, our developers have accepted 50% of the code suggestions made by Amazon Q Developer, and that number continues to increase as we scale. We look forward to seeing how Amazon Q Developer will continue to empower and inspire our engineers to upskill their technical expertise, delivering better service for customers.”

Netsmart is a leading technology provider for community-based care. “The demand for community-based care has grown exponentially, and Amazon Q Developer is helping us meet that demand by fueling our efficiency and innovation,” said Paul Snider, vice president of engineering at Netsmart. “Amazon Q Developer can transform the way our engineering team approaches research, design, and coding. Since using Amazon Q Developer, our team has seen a strong code suggestion acceptance rate of 35%. This has allowed our engineers to efficiently generate high-quality code and documentation, implement new features, which can accelerate development cycles, and significantly reduce manual effort. We are excited about the impact of Amazon Q Developer on our development processes.”

Novacomp provides a diverse range of IT products and services while specializing in Quality Assurance Automation, Software Testing services and Nearshore Outsourcing. “Modernizing applications at Novacomp has historically been a time-consuming task that is often de-prioritized against other development initiatives,” said Gerardo Arroyo, CTO of Novacomp. “Our team turned to Amazon Q Code Transformation to help upgrade a project running in Java 8 to Java 17 with over 10,000 lines of code. This is a task that would typically take an expert over two weeks to manually complete, but Amazon Q seamlessly modernized our project in a matter of minutes. Since adopting Amazon Q across our organization, we have realized a 60% decrease in average in our tech debt.”

Persistent Systems is a multi-national technology services company that builds software that drives digital transformation. “Amazon Q Apps has the potential to revolutionize the way we approach generative AI,” said Praveen Bhadada, head of generative AI at Persistent Systems. “We can now empower everyone on the team to quickly build and integrate applications with a no-code approach, using enterprise data sources while carefully aligning with existing identities, roles, and authorization levels.”

Smartsheet is an enterprise software as a service offering for collaboration and work management. “Amazon Q Business is streamlining knowledge management and accelerating employee productivity at Smartsheet,” said Bani Bedi, senior vice president, corporate development and strategy at Smartsheet. “Previously, it was too difficult for our 3,300 employees to find the information they needed across public help documents, training courses, and hundreds of all-employee Slack help channels. We have consolidated our organizational knowledge into a single AI engine to give our workforce immediate answers, significantly boosting employee productivity. Now, employees can simply tag @AskMe in any Slack channel, ask a question, and Amazon Q will instantly give them an answer. Our CEO uses Amazon Q Business to obtain answers and conduct research, getting the information that he needs without interrupting an employee’s workflow. We accomplished all of this in a couple of weeks and without writing a single line of code, using our existing identity system. Additionally, our engineering teams use Amazon Q to summarize incident statuses, identify action items, access API documentation, and troubleshoot technical issues more efficiently, so they can focus on delivering exceptional products to our customers.”

Sun Life is a leading international financial services organization. “Together with AWS, we’re leveraging generative AI to help our people work more efficiently and deliver superior digital experiences to our clients,” said Laura Money, EVP & chief information and technology innovation officer at Sun Life. “Adopting Amazon Q Apps will enable our teams to build secure and seamless solutions that create value and differentiation across our business. For example, empowering our teams with access to Amazon Q in just a few clicks will streamline the creation and sharing of applications tailored to their respective needs.”

Vantage Data Centers Expands EMEA Portfolio with First Dublin Campus Featuring Next-Generation Energy Solution

Vantage Data Centers, a leading global provider of hyperscale data center campuses, today announced its entrance into the Irish market with the development of a multi-phase data center campus (DUB1). The company will invest more than €1 billion over multiple phases to support the construction and delivery of the campus in one of the largest data center markets in Europe. The first two phases consist of 52MW of IT capacity, with the first phase expected to be operational in late 2024. Upon completion, DUB1 will mark Vantage’s 14th EMEA campus in a growing regional portfolio that spans seven countries.

The company’s flagship Ireland campus will be located approximately nine miles (15 kilometers) from the Dublin City Center in Profile Park, Grange Castle, an area known for its data centers. Sited on 22 acres (nine hectares), the 405,000 square foot (38,000 square meter) campus will consist of one 32MW facility and one 20MW facility and has available land and power to add a third facility in the future. The highly efficient campus is being built in alignment with Vantage’s sustainable blueprint to deliver an industry-leading annualized Power Usage Effectiveness (PUE) of 1.2 using virtually no water for cooling.

Vantage Data Centers is committed to achieving net zero carbon emissions by 2030 and drives emission reductions through the use of renewable energy and sustainable fuel alternatives across its value chain. This aligns with Ireland’s climate action plans and with the environmental commitments of the company’s key customers.

The DUB1 campus will include an on-site 100MVA multi-fuel generation plant capable of running a combination of fuels, primarily hydrotreated vegetable oil (HVO), a renewable fuel, and gas fed by Gas Networks Ireland. Given the temporary power constraints in Dublin, this on-site generation plant will support current capacity constraints by alleviating pressure on energy demand from the grid while achieving optimal efficiency and power output. The generation plant is also capable of funneling power back to the grid, further supporting power availability in the Dublin area. In addition, Vantage plans to deploy HVO in place of conventional diesel fuel throughout its fleet of back-up generators and is working to obtain corporate power purchase agreements (CPPAs) for green energy, such as biomethane from local providers. Currently, the company is leveraging HVO for 99% of its fuel requirements during the construction phase.

“The South Dublin Chamber warmly welcomes the confidence shown in our area through the €1 billion investment by Vantage Data Centers,” said Peter Byrne, CEO, South Dublin Chamber. “Vantage Data Centers will not only be contributing to local employment and taxation but will be ensuring the safety of our data and future-proofing business for years to come with this major investment in technology.”

“With Dublin being one of the biggest data center markets in the world, this expansion further solidifies Vantage’s role at the forefront of the digital infrastructure revolution and signifies the start of a strong partnership with local officials and the community,” said David Howson, president, EMEA at Vantage Data Centers. “Throughout this development, there will be a significant positive economic impact to the community as we employ more than 1,100 individuals during peak construction and create approximately 165 jobs to operate the campus. Vantage is committed to being a good neighbor where we build and operate data centers, and we are eager to continue working with community organizations such as Round Tower GAA Club, Newcastle Tidy Towns, St. Francis Football Club, Ballyboden St. Enda’s GAA, St. Ronan’s National School in Deansrath and others.”

“Vantage is committed to environmental responsibility and is pleased that our sustainability goals, including reducing emissions, achieving net zero carbon emissions by 2030 and maximizing energy efficiency, align closely with those of the Irish government and regulatory bodies as we continue growing Ireland’s position as a leader in the digital age for cloud computing,” said Jinél Fourie, director of public policy, EMEA at Vantage Data Centers. “As environmental technology continues to advance, including the inaugural use of a multi-fuel generation plant in Dublin, we look forward to continuing our local partnerships to explore additional solutions to enhance the local community.”

For more information on Vantage Data Centers’ campuses, please visit: https://vantage-dc.com/data-center-locations/.