VPN for Business: Features and Benefits

People use the internet and look for privacy; thus, they find VPNs. It touches on individual cases. When it comes to business, the tools change.

Some strive to find the best vpn for iOS, Android, MacOS, Windows, and Linux for commercial usage. It uses the same fundamentals of privacy and security but scales them to the company level. More details are in the article below. 

What Is a VPN?

A Virtual private network provides safety and anonymity for online activities. The service connects you to the remote server and allows you to hide your IP address and encrypt your sensitive info.

It helps users stay anonymous on websites that impose geographical restrictions. It also protects information from interception if using a public network. 

That is what most users are used to in terms of individual usage. Business usage also aims to provide safety by keeping valuable information enclosed.

What Does a VPN for Business Do?

The components of a business VPN suggest the following:

  • Prevent unsanctioned access to data – the network connects computers to the system. If someone tries to access the information without knowing the password, they will fail. 
  • Encrypt data to make it unreadable to third parties – if someone tries to pass the data for personal profit, a VPN for business makes it impossible due to encryption. 
  • Make remote work efficient – remote employees connect to the network, have authorized access from their PCs, and do not need to go to the office. It opens up more opportunities for both company leaders and employees. 
  • Help comply with specific industry requirements – some industries, like healthcare or insurance, demand additional layers of security to keep information hidden. Business VPNs provide such features and facilitate data management. 
  • Simplify collaboration – if companies need to work together on projects or in long-term cooperation, a VPN helps manage and sort the data the other party has access to. Thus, you prevent information leaks, maintain high-level security, and keep the data well-managed. 
  • Grow according to how the business grows – VPNs for businesses tailor tools to the needs of particular companies and are usually scalable. So, when the business meets new challenges, a VPN service will meet the requirements. 

Details on how VPN providers deliver these features depend on the service. Legislation peculiarities may impact these details considerably. It is appropriate to look for a VPN provider that operates in your country and complies with local laws and regulations. 

Benefits of Using a VPN

Generally, the benefits that VPN services bring to business customers include the following: 

  • commercially valuable information is secure;
  • sensitive data remains protected;
  • VPN prevents malicious initiatives and attempts;
  • you do not need to implement additional protective tools in collaboration;
  • providing access to new remote employees is less risky;
  • remote work is faster and more efficient because people operate within the same network;
  • centralized control means simplified problem-solving;
  • more flexible work opportunities mean comfortable conditions that contribute to better productivity. 

VPN services for businesses make the working process faster, simpler, and safer – so, generally, better. It saves much time on management and, from a long-term perspective, shows better budget efficiency.

Final Thoughts

Businesses have more requirements for VPN services because their demand is higher. Companies must save their customers’ and employees’ data, manage enormous amounts of information about potential customers and business partners, and so on.

These tasks suggest creating an enclosed network that would protect against any external or internal attempts. VPNs for businesses can provide such features and additional security layers. 

Choosing a credible VPN provider for your business is a complicated task. Consider reputation, years of expertise, encryption, connection protocols, and other aspects. Explore and call for professional consultations for better selection.

Survey Reveals Irish SME Resources Overwhelmed by HR Requirements, Lack of Suitable Tech to Blame

Small and medium enterprises (SMEs) in Ireland & the UK feel that HR requirements are overwhelming vital resources, according to a survey commissioned by Meath-based HR tech company HR Duo.

In its survey of over 300 SMEs it was found that almost two-thirds (64%) say that trying to keep on top of all elements of HR in their business is extremely challenging. But despite the difficulties in the current business environment, just 10% say their HR function is likely to decrease in the next 12 months, with 45% predicting an increase. This is leading to a perfect storm, where HR requirements are continually increasing while a majority of SMEs feel that they are already overextended.

The survey identified that the lack of suitable HR technology for SMEs is central to their struggle to manage the HR workload. Three quarters (74%) feel that automation of manual tasks would be of major benefit to their business, with 66% saying that there are lots of paper processes in need of digitisation.

Yet roughly the same amount (67%) feel that addressing HR challenges is very different in SMEs compared to large organisations, meaning that existing options don’t address their needs. Indeed a majority (60%) of SMEs feel that HR tech platforms generally are geared towards the needs of larger companies, and adapting these to the needs of SME would be too onerous, with 70% believing they need a lot of expertise to set up and use effectively.

The result is time and resources wasted by SMEs in conducting routine HR tasks, which would be better utilised running and growing the business.

Jerome Forde, Founder and CEO of HR Duo, commented, “SMEs are the driving force of the Irish economy, employing 1.19 million people – roughly two-thirds of the total workforce – and generating almost half of the turnover in the private sector (source: ISME). But so much time and resources are being wasted on outdated manual tasks, meaning less opportunity to grow the business and hire new people.”

Unsurprisingly, two-thirds (64%) of SMEs said that increased productivity through better use of automation and tech is a priority for them over the next 12 months. Recent entrants to the market are making this more of a possibility for SMEs and challenging incumbent brands that prioritise larger organisations.

Jerome continued, “From speaking to SMEs around the country, it is clear that here is a huge need for a simple but innovative software solution that works for them straight out of the box – time is critical for them and they need a service tailored to their needs. With this in mind we developed HR Duo, a cloud-based platform that automates 80% of routine HR tasks, with the remaining 20% serviced by an expert team to help with more complex issues. unlocking capacity that can be better used in their business.”

HR Duo’s easy to use, low cost, and ‘always on’ proprietary software make it ideal for its target market of SMEs with 50-1,000 employees, acting as a bolt-on support to HR personnel, or indeed as a HR back-up for companies without a dedicated HR department. With subscriptions starting from as little as €10 per employee per month, the service can be scaled up or down as the business requires, with no lengthy, onerous contracts.

While HR tech solutions tailored to SMEs are now finally available, this does not mean they intent to reduce or eliminate HR capabilities. Indeed, feedback received during the survey revealed that SMEs don’t want a simple ‘set and forget’ solution – instead, there is a strong desire for a system to build institutional knowledge, with 85% wanting a HR platform that adds to their knowledge base. What SMEs desire is not a silver bullet, but a long-term partner in helping with their HR needs, freeing them up to build and scale their businesses into the future.

Survey Details

Research conducted by Heads Up Research & Insight (www.headsupinsight.com) throughout April 2023. Final survey response was 305 people who have influence in terms of HR decisions and/or resourcing the HR function in SMES between 30 and 500 employees in size. Maximum margin of error is +/- 6%.

Brits set to lose £800m to online shopping scams this festive season

Britons are being warned to stay alert this year with shopping scams expected to surge over the next two months during the festive season, which could cost the nation over £800 million. 

It comes as new research released today reveals that over 13 million Britons have been victim to an online shopping scam in the last year which has amounted to a loss of £1.4 billion. 

With over £800 million lost during the festive shopping season alone, cybersecurity experts are urging Brits to take measures to avoid losing cash to scammers as clothes, gifts and tech all top the list of popular scam buys. 

The research, conducted among 2,000 UK adults by Censuswide and commissioned by F-Secure, a global leader in cybersecurity, found that of those that had been scammed, those aged under 25 were hit the hardest financially, losing as much as £245 during the Christmas shopping period while two–fifths of 25-34 years old, more than any other age group, are most likely to fall victim to scam.

The research found the top 10 shopping scams are:

1. Fashion item 16%

2. Gifts 16%

3. Tech or IoT devices 15%

4. Beauty 13%

5. Food 13%

6. Sport gear 12%

7. Furniture or home dec 12%

8. Vehicles 12%

9. Travel 12%

10. Concert tickets / event tickets 11%

Further findings revealed men are slightly more likely to be scammed (28%) than women (21%).

The loss isn’t just hitting British pockets, the impact is also hitting the UK economy as the research revealed shopping scams are likely disproportionately affecting smaller retailers – which could force them out of business as more than half (56%) of Britons admit they now avoid shopping with small, independent online businesses, feeling more secure shopping with well-known brands.

However, the reality is that scams can occur with any sized retailer. Small independents accounted for 27% of the UK’s scams last year, only marginally more than large online platforms (such as Amazon and eBay) 23% and large retailers 21%. 

Tom Gaffney, F-Secure, said: “The next couple of months are the biggest shopping weeks of the year which we anticipate cybercriminals to try and take advantage of, particularly as the cost-of-living crisis may mean shoppers are looking for deals, but not necessarily safely. 

“We would urge everyone to be extra vigilant at this time of year and follow our tips before making any purchase online. Scams are becoming increasingly more difficult to spot but consumers can do very simple things to check they are safe when they’re shopping.”

With a quarter of online shoppers admitting they’re not confident they can spot a dodgy site, here are F-Secure’s top tips to stay safe when shopping online:

 

  • Use an online checker such as F-Secure’s ‘Online Shopping Checker’ to identify if a website is legitimate.

  • Always use a credit card where possible because you might stand a better chance of getting your money back with credit card cover.

  • If you’ve not heard of a site before, do your research, check social media and reviews – but be wary of too many five stars as fake reviews can be purchased.

  • If it’s too good to be true, it probably is. Legitimate stores tend to offer competitively priced offers. If you encounter an online store with exceptionally low prices, pay extra attention to other potential indications of a scam

F-Secure’s new Online Shopping Checker allows shoppers to test any online store’s URL to confirm its legitimacy. The free tool detects the reliability of the store and shows trust ratings before making a purchase. The same technology is included as ‘Trusted Shopping’ in F-Secure’s Browsing Protection: F-Secure Online Shopping Checker | F-Secure

Impact of Data Centers in the Future

Imagine a world where every click, every swipe, every digital interaction occurs seamlessly. That’s the world data centers are building for us. As the digital era unfolds, data centers are not just supporting our current needs but are also crafting the digital tapestry of our future.

The Heart of the Digital Age

Think of data centers as the unsung heroes of our online adventures. They’re the invisible force ensuring that our emails are sent without a hitch, our favorite shows stream flawlessly, and our virtual lives stay active around the clock. As we dive deeper into the digital realm, our reliance on these data hubs skyrockets, making their evolution not just inevitable but essential.

Sustainability: A Core Focus

The future is green, and so are data centers. They’re transforming into eco-friendly powerhouses, slashing energy use and shrinking carbon footprints. Imagine data centers basking in the sun, drawing power from solar panels, or being caressed by breezes that power wind turbines. They’re even learning to stay cool naturally, using the chill of the night air or the coldness of seawater. This isn’t just good for the planet; it’s smart business, too.

Economic Catalysts

Data centers are like magnets. They don’t just pop up; they transform landscapes. They’re job creators, innovation drivers, and tech attractors. Take Bulk Infrastructure in Denmark, for instance. It’s not just a facility; it’s a statement that Denmark is ready to be a digital frontrunner, harnessing its chilly winds and passion for renewables to power the data revolution.

Data Security and Sovereignty

In a world where data is as precious as gold, safeguarding it is paramount. Data centers stand as digital fortresses, with walls ever-rising against the tides of cyber threats. And as nations grasp the importance of keeping their data under their own laws, these data havens are becoming national treasures, ensuring that a country’s digital assets stay secure within its shores.

The Edge of Innovation

Edge computing is revolutionizing our interaction with data, making it as swift as a thought. This technology brings the data center’s power into our neighborhoods, making not just our downloads quicker but also empowering instant, life-altering responses from technologies like self-driving cars and responsive smart cities.

Artificial Intelligence and Machine Learning

Imagine data centers that not only store information but also think. AI and machine learning are turning these hubs into brainy behemoths that can predict their own maintenance needs, optimize energy use, and manage our ever-growing data more intelligently. This means better services, lower costs, and data centers that are practically running themselves.

The Challenge of Scalability

Our digital appetite is insatiable, and data centers are racing to keep up. They’re becoming modular, like building blocks that can be snapped together to expand capacity on the fly. This isn’t just about growing bigger; it’s about growing smarter, ensuring that our digital universe can expand without limits.

The Democratization of Data

Data centers are the great equalizers. They’re handing the keys to big data analytics to the small players, leveling the playing field, and igniting a new era of competition and innovation. This is about unlocking potential, where the smallest startup or the lone genius can tap into the same resources as tech giants.

Global Connectivity

Data centers are weaving a worldwide web of real connections. As they link up across oceans and continents, they’re erasing digital borders, making sure that data doesn’t just travel; it zips around the globe with ease. This global mesh is the backbone of international business and communication, shrinking our world into a global village.

Disaster Recovery and Business Continuity

In a world where digital disruptions can spell disaster, data centers are our safety net. They’re becoming more resilient, more redundant, ready to take a hit from nature or a hack and keep our digital lives ticking. This is about continuity, ensuring that come what may, our digital heartbeat goes on.

The Nexus of New Technologies

Data centers are set to be the crossroads where tomorrow’s technologies converge. They’re gearing up to be the playgrounds for quantum computing, which is on track to tackle problems that stump today’s machines. And when it comes to blockchain, data centers are stepping up as the backbone for these secure, decentralized ledgers. Picture this: the next leaps in tech are being fueled in the very data centers that hum quietly behind our screens.

Conclusion

Data centers are the quiet powerhouses of our modern, tech-laden lives. As we gaze into the horizon, their role is clear and compelling, intricately interlaced with the very essence of our daily routines. They do more than just keep pace with our digital demands; they’re actively forging a path toward a future that’s more seamlessly connected, more resilient to challenges, and more mindful of environmental footprints. Armed with foresight and a spirit of relentless innovation, data centers are set to remain the steadfast foundations of our digital world.

The Cost of Unplanned Outages: Mitigating Business Disruption

In today’s fast-paced world, time is money. Every second a business is not operating, it can result in significant losses.Business downtime is not just an inconvenience; it can have substantial financial implications and damage reputations. This article sheds light on the cost of unplanned outages and ways to mitigate the disruptions they cause.

Financial Implications of Downtime

When a business faces unexpected downtime, it’s not merely the immediate sales that are lost. Clients might opt for competitors, future business opportunities could be jeopardized, and there’s the added cost of fixing the root cause of the outage. A simple technical glitch can cascade into thousands, or even millions, of dollars in lost revenue, especially for large corporations. It’s vital to understand the potential financial hit an unplanned outage can cause.

Moreover, businesses often underestimate the long-term financial impact of downtime. Beyond the immediate revenue loss, there are expenses associated with recovery efforts, including IT personnel overtime, emergency equipment purchases, and potential legal costs if customers or partners decide to take legal action due to service disruptions.

Reputation Damage and Customer Trust

Money isn’t the only thing at stake during downtime. A company’s reputation can be significantly harmed. If customers can’t access services or products, they might feel the business isn’t reliable. This sentiment can spread, especially in the age of social media, where one negative experience can be shared with thousands in mere minutes. Restoring customer trust after such incidents can be challenging and time-consuming.

To mitigate reputation damage, businesses should also consider proactive communication strategies. Transparently informing customers about the outage, its causes, and the steps to prevent future occurrences can go a long way in preserving trust and goodwill.

ConnectWise states, “Downtime impacts employees by disrupting workflow, productivity, and collaboration, causing stress, frustration, and inefficiency.”

Identifying Weak Points

One of the first steps in mitigating business disruption is identifying weak points. This could mean outdated software, aging hardware, or even staff not adequately trained to handle emergencies. Knowing where vulnerabilities lie, businesses can take targeted steps to strengthen those areas, making unplanned outages less likely.

Regular risk assessments and audits can help pinpoint these weak points. Additionally, seeking external expertise through third-party security assessments can provide an objective view of potential vulnerabilities that may have been overlooked internally.

Investing in Redundancies

In the business world, putting all your eggs in one basket is rarely a good idea. Having backup systems or redundancies in place can be a lifesaver when primary systems fail. This could mean having backup servers, secondary power sources, or even alternative suppliers. The goal is to ensure that if one system goes down, there’s another ready to take its place, minimizing downtime.

Redundancies not only apply to technology but also to processes and personnel. Cross-training employees to handle multiple roles can ensure that essential functions continue even if key staff members are unavailable during an outage.

Continuous Monitoring and Training

Technologies and threats evolve, and so should a company’s strategies. Continuous monitoring of systems can help detect potential issues before they escalate into full-blown outages. Training staff to recognize and appropriately react to threats is equally crucial. A well-trained team can differentiate between a minor hiccup and a major business disruption.

Unplanned outages and the resulting business downtime can be a costly affair, both financially and in terms of reputation. However, with proactive measures, continuous monitoring, and ongoing staff training, businesses can significantly reduce the risk of disruptive outages. In the modern business environment, being prepared for potential disruptions is not just wise; it’s essential.

By implementing a robust and comprehensive business continuity plan, organizations can not only minimize the impact of unplanned outages but also position themselves as resilient and reliable partners in the eyes of their customers and stakeholders.

 

Guidelines for Starting Your Online Banking Journey

Online banking has become a hallmark of financial convenience in the fast-paced digital age. It serves as a gateway for individuals to streamline their financial management, offering unprecedented ease and accessibility. This article aims to provide a comprehensive guide for individuals ready to start a bank account online, ensuring a smooth and hassle-free initiation into digital finance.

Why Opt for Online Banking?

The first step in understanding how to begin your online banking journey is to grasp the advantages it offers. Online banking is designed for ease and accessibility, allowing you to take charge of your finances from the comfort of your home or anywhere with an internet connection. This article aims to simplify starting a bank account online and provide a clear overview of navigating the digital shift seamlessly.

1. Selecting the Right Bank

The initial and crucial step in your online banking journey is selecting the right bank to partner with. The bank you choose will serve as the foundation for your digital financial experience, so opting for one that aligns with your specific needs and preferences is imperative. Take into account factors such as fees, accessibility, and the range of services provided by the bank before finalizing your decision.

2. Visiting the Bank’s Official Website

Once you’ve chosen the bank that suits you best, your next step is to visit their official website. The website acts as your gateway to the world of online banking. You’ll easily find a prominent “Sign Up” or “Open an Account” button to initiate the account creation process. On this platform, you must enter your personal information, including your name, address, and social security number.

3. Picking the Right Account Type

After completing your initial registration, you’ll need to choose the type of account that aligns with your financial goals. Most banks offer various options, including checking, savings, or investment accounts. Evaluating your financial requirements and preferences is essential to select the account type that best suits your objectives.

4. Identity Verification

Bank security is paramount; as part of the account setup process, you’ll need to verify your identity. This usually involves providing identification details such as your driver’s license or passport number. Additionally, you should be prepared to answer security questions that will further confirm your identity. These measures are in place to ensure the safety and security of your personal and financial information.

5. Establishing Your Online Access

SoFi states, “An online bank account conveniently allows you to manage your accounts from your computer or mobile device.”

With your identity verified, creating your online banking access is time. You will be prompted to select a unique username and a secure password. To enhance the security of your account, it’s advisable to opt for a robust password that incorporates a combination of letters, numbers, and special characters. A strong password is your first defense against unauthorized access and potential security threats.

Initiating your online banking journey is straightforward, offering numerous benefits in return. Online banking allows you to access your financial accounts at any time and from virtually anywhere, delivering unparalleled convenience. By choosing the right bank, providing the necessary information, and securely setting up your online access, you can unlock the advantages of online banking without any hassle.

With this smooth commencement, you can effortlessly manage your finances. Online banking empowers you to easily handle transactions, check balances, and pay bills, regardless of your physical location. Take the plunge into online banking and embrace the convenience it brings to your financial life.

Small Business Financing: Essential Funding Tips

Starting or expanding a business requires funding. While many entrepreneurs use their savings, there often comes a time when external funding is essential to take things to the next level. Small business loans can be the solution, offering the financial boost businesses need. Here are some essential tips to understand and navigate the world of small business financing effectively.

Understanding Different Types of Small Business Loans

There isn’t a one-size-fits-all when it comes to small business loans. Different businesses have different needs, and luckily, several types of loans are available.

Term Loans: These are traditional loans you pay back over a set period with interest. They are ideal for businesses with a clear plan of what they need and how to use the funds.

Lines of Credit: Similar to a credit card, a line of credit gives businesses flexibility. You can draw money up to a limit and pay interest only on the amount you use. It’s great for managing cash flow or unexpected expenses.

SBA Loans: Backed by the Small Business Administration, these loans offer favorable terms but have more strict requirements and a longer approval process.

Equipment Loans: Specific to purchasing equipment, the equipment itself is collateral for the loan. It’s ideal for industries where high-priced machinery is a must.

Invoice Financing: This option allows businesses to get an advance on outstanding invoices. Lenders give money based on the value of unpaid invoices and then collect directly from clients.

Creating a Strong Business Plan

A robust business plan doesn’t just guide your business operations but is also essential when applying for a loan. Lenders want to know why you need the money and how you plan to use it. Ensure your business plan has clear objectives, market analysis, sales and marketing strategies, and financial projections. This document should tell your business story, showcasing why you’re a good bet for lenders.

Keeping an Eye on Your Credit Score

Your credit score is a critical factor for lenders. A good credit score increases your chances of getting a loan and securing it at a favorable interest rate. Regularly check your score and take steps to improve it, such as paying bills on time, not maxing out credit cards, and rectifying any errors in your credit report.

Considering Alternative Financing Options

Lantern by SoFi states, “You can generally find small business loans at banks, credit unions, online small business lenders, and peer-to-peer (P2P) networks.”

Besides traditional loans, several alternative financing options might be more suitable for some businesses. Some non-traditional financing sources are crowdfunding platforms, angel investors, or venture capitalists. While these might not be the right fit for every business, it’s worth considering all available avenues.

Understanding Terms and Conditions

Before signing any agreement, it’s crucial to understand the loan’s terms and conditions fully. Look beyond just the interest rate. Understand fees, repayment terms, and any penalties for early repayment. Ensure you’re comfortable with all terms; when in doubt, it might be beneficial to consult with a financial advisor.

Navigating the world of small business financing can seem daunting, but it becomes manageable with the right information and approach. By understanding the different types of loans, ensuring a strong business plan and credit score, considering all funding options, and being aware of all terms, small business owners can secure the funds they need to grow and thrive. Remember, the key is to be informed and make choices that align with your business’s long-term vision and goals.

 

Cook smart and eat healthy with the GeoSmartPro Smart Air Fryer

GeoSmartPro, a British-based start-up specialising in building smart home products that  seamlessly fit into any home, has launched its latest innovation – the GeoSmartPro Air Fryer.  The sleek and ergonomic design of the air fryer is perfect for families and those who enjoy  entertaining and batch-cooking healthy and economical meals. The 8L capacity air fryer is  available to order now – an ideal as Christmas gift. 

The GeoSmartPro Air Fryer is designed with you in mind. It has an ergonomic design, is  energy-efficient and space-saving. The non-stick cooking basket is dishwasher safe and  despite its larger basket, it takes up less countertop space than standard air fryers. Our non stick surface is PTFE & PFOA free. With its 8L capacity, the GeoSmarPro air fryer has one of  the largest capacity of any air fryer on the market, making it ideal for families. 

The Pro AirTech technology used in the 1800W GeoSmartPro Air Fryer circulates hot air  evenly across the basket, maintaining the nutritional value of food while creating a crispy  finish with 80% less fat than traditional cooking methods. The adjustable tray allows users to  create upper and lower compartments in the basket so different types of food can cook at  the same time, just like in a traditional oven. However, the GeoSmartPro Air Fryer is up to  75% more energy efficient and 50% quicker than a traditional oven. 

The clear view window and internal light function make it easy to keep an eye on meals to  avoid overcooking and burning. The heat-resistant handle ensures safe and comfortable  handling when serving up. 

The GeoSmartPro app offers features that can help make busy days easier. Users can turn  on the device remotely so that food is ready when they need it to be. Notifications are sent  to smart devices such as phones and watches to remind users to turn or stir their food, or  tell them when it’s ready – ideal for busy professionals and parents.  

The app also allows users to power off/on and select preset functions. 

  • Power off/on 
  • Select preset functions (including drumsticks, steak, cake, fish and more.) ● Custom set temperature and time  
  • Turn off/on light 
  • Use voice assistant with Google Home  
  • Set timer 
  • Notifications to shake food 
  • Recipes  

The smart APPliance  

For the busy cook the GeoSmartPro app offers features that can help make those hectic days easier.  The app allows users to turn the device on remotely so that food is ready when they need it to be. 

Uzair Rafi, GeoSmartPro founder, said: “Over the past few years we’ve seen the popularity of air fryers  rise thanks to the healthier, more energy-efficient cooking they offer. However, we wanted to elevate  the air fryer to make it more suitable for the modern-day, practical consumer. We appreciate that  busy parents, professional and less experienced cooks could benefit from features such as  notifications, a viewing window and pre-set functions. 

“We also wanted to create an appliance that was less dominating on the countertop. Using our sleek  design and technology we were able to keep that large capacity basket vital for so many users whilst  it took up less room in the kitchen.”  

The GeoSmartPro Air Fryer is £189.99 and will be on up to 30% OFF for BLACK FRIDAY SALE, available  to order from GeoSmartPro and Amazon. Watch out for our review soon.

1 in 5 CIOs Believe Cyber Security Ops Are Not An Immediate Priority

In April 2023, Acora conducted a survey that revealed insights into the changing responsibilities of Chief Information Officers (CIOs), focusing on mid-market companies in the UK. The research included 126 decision-makers from UK-based financial services companies and aimed to identify the difficulties and modifications that resulted from the transition to a hybrid work model after the pandemic.

The evolving role of CIOs

The survey findings revealed that 65% of IT leaders believe that hybrid working has elevated their role within their respective organisations, and 61% reported additional responsibilities such as direct involvement in due diligence activities. The study underscores the vital position of cybersecurity within organisations, with 67% of respondents listing it as their top focus area. This signifies the continued significance of cybersecurity, an issue that previous reports have highlighted as the “big, scary cybersecurity monster”.

Investment in cybersecurity

IT budgets are another focal point in the survey. While 55% of IT leaders predict an increase in their budgets in the coming year, this marks a significant drop from last year’s prediction of 77%. The use of Managed Service Providers (MSPs) is also on the rise, with 92% of respondents planning to work with them this year. However, there are concerns about MSPs’ ability to support their company’s growth strategy, with 48% expressing apprehension.

Integrated cyber security and IT operations

The role of Managed Service Providers (MSPs) is also projected to increase, with 92% planning to collaborate with MSPs. However, there is some concern about these providers’ ability to support the company’s growth strategy, with 40% expressing concern and 8% certain they will need to look for other providers.

Diverse patterns are emerging in the management of cybersecurity operations across different organisations.

  • 50% of respondents noted that Cybersecurity Operations and IT operations are managed together as a single in-house department.

  • 32% reported that Cybersecurity operations function as a separate, standalone department within their organisation.

  • 10% have chosen to outsource Cybersecurity and IT operations, which a third-party provider collectively manages.

  • 8% have outsourced Cybersecurity operations to a third-party provider that operates separately.

Interestingly, one in five (20%) respondents indicated that although cybersecurity operations are not an immediate priority, they plan to look into it in the future.

These outsourcing organisations face two significant challenges. Firstly, they need to identify a trusted partner with the right capabilities and reputation that aligns with their current business needs and future growth plans. Secondly, they must navigate the complexities of managing multiple third-party providers. Finding a single partner that can address IT and cybersecurity operations could allow these companies to reap the same benefits as those that control these functions as a single in-house team.

Focus areas for cyber security

Cybersecurity threats are becoming increasingly sophisticated, with attackers using targeted methods to inflict reputational and operational damage. While technology tools are helpful, the complexity of threats necessitates skilled professionals. However, maintaining an in-house team with the required specialities is often neither practical nor affordable, leading organisations to work with external experts.

The unfolding AI narrative adds to the current climate of uncertainty, requiring IT leaders to step up and guide organisations about its implications and opportunities.

“AI isn’t ‘difficult’ technically,” Chief Information Officer Lee Ganly explains. “The challenges are around intellectual property, security, and policy issues. It’s hard to predict where AI will sit in the wider IT landscape, even this time next year. All we can say for certain is it’s going to be a fascinating journey.”

Acora is an award-winning managed IT and Cyber Security solutions company, providing a range of IT support, cyber security, applications, data and cloud solutions. View the full version of Acora’s 2023 CIO report here.