Three has launched 3Store Connect, an online shopping experience where customers can browse and shop as though they are in store but from the safety and comfort of their own homes. The first of its kind from a mobile operator in the Republic of Ireland, customers can now go to www.three.ie/3store-connect.html and speak to a retail expert face to face via video link. Customers can discuss a host of plans, handsets and upgrades that best suit them, and better still, can finish the sale there and then online without the hassle of worrying about festive queues!
The all new 3Store Connect service brings the store experience home in a convenient, user-friendly and welcoming environment. 3Store Connect will also allow customers to shop with confidence in the lead up to Christmas, as they can speak to, and demo, a wide range of gifts available from Three this festive season. Christmas shopping has never been as stress free, and safe. Enjoy a virtual video call or phone call with one of Three’s retail experts, as if in one of Three’s 62 stores nationwide.
To celebrate the launch of 3Store Connect, online shoppers can avail of offers of 10% off Three’s accessories range shopping via 3Store Connect on the 8th December, traditionally Ireland’s busiest shopping day. Customers can avoid the hassles of festive queuing and avail of some great prices by using the 3Store Connect online personal shopping experience. With some uncertainty surrounding shopping conditions, Three also has a fully dedicated sales number of 1800 944 788 which is up and running to support customer sales.
Three’s retail stores have re-opened in line with a return to level 3 restrictions yet customers still have the option to book a dedicated time slot at their local store through our online booking system at www.three.ie/stores/book-an-appointment/. Customers can choose a time that suits them best, without the hassle of queuing or leaving the house unnecessarily.
Ronan Gibney, Head of Sales at Three Ireland commented on the launch: “At Three, it’s extremely important to us that we continue to provide the best possible support to our customers. We know that connectivity is vital for our customers now more than ever, and will be even more important during the Christmas period. Through 3Store Connect, we are delighted to offer our customers the same experience as though they were in store with one of our retail experts.”
Using 3Store Connect couldn’t be easier. Simply log on to www.three.ie/3store-connect.html and look out for the chat button on the bottom right of the page. Shoppers will be required to answer two quick questions and insert your mobile number and await a call back from a member of staff who will be in a position to have a live video call.
How it works..
Step 1: Look out for the chat button in the corner of your screen. Click Online Help to start your experience.
Step 2: Connect directly with a dedicated retail expert.
Step 3: Get the same support as if you were in store but from the safety and comfort of your own home.