In a move that will help businesses and organisations across Ireland enhance and simplify their communications and collaboration ability, Avaya has appointed Aidan Furlong as its Country General Manger of Ireland. In his new role, Aidan will champion the evolution of new and existing customers and partners to cloud-centric communications and build momentum in the adoption of Avaya solutions as businesses across the island of Ireland increase their digital transformation.
As a previous Channel Manager and Client Director at Avaya Ireland, Aidan has extensive experience in working with the Avaya Partner community to drive growth and mutual success in meeting customer needs.
Speaking for the first time in his new role as Country General Manager of Avaya Ireland, Aidan Furlong said, “I am thrilled to be moving into this position and I look forward to focusing on enterprise and mid-market customers as Avaya transitions to its cloud product portfolio. I anticipate my role to be instrumental in helping to solve customer’s business challenges, together with the extensive Avaya Partner community ecosystem,”
The news follows the announcement of Avaya’s recent Q2 earnings, where the company experienced strong growth across its cloud and SaaS business; with software and services reaching a record 88% of Avaya’s $682 million in revenue, and cloud and subscription revenue increasing to 23% of total revenue. As organisations become more agile in today’s digital and distributed business environment, there will be an increased need for flexible cloud solutions, and Aidan’s appointment will help accelerate the success of Avaya’s global cloud strategy in Ireland.
Aidan concluded, “I am proud to work for a company like Avaya, which has a 150 year heritage in business communications technology and is one of the only vendors with this extensive experience of the complexity of today’s UC communications and contact centre solutions built on open systems.”
Commenting on Aidan’s promotion, UK and Ireland Managing Director Steve Joyner, added: “It has been a period of significant investment and growth for us and Aidan’s promotion demonstrates the depth of his experience and expertise. His work is strategically important to our clients and their digital transformation journeys and directly impacts upon the growth of their businesses. I wish him all the very best of luck in his new role.”
Aidan Furlong has worked for Avaya UK & Ireland for over 9 years and brings 35 years of experience in the ICT market to his new position. He is an MBA qualified senior executive with multinational experience of leading sales, channels, marketing, consulting, services and commercial and client operations teams.