Global digital bank N26 today announces a new feature where customers can add a digital version of their card to their mobile wallet to start using their account immediately, before their physical card arrives.
The development of the new feature has been accelerated to help N26 customers in the light of the COVID-19 crisis.
In the current environment where people may be isolated at home and the delivery of physical cards delayed or restricted, this feature will allow customers to bank more easily and smoothly, without having to leave their house. The new feature is now available to all N26 customers across Europe.
After the first top up, customers will be able to activate their N26 card and start using the account on the same day they sign up through their Apple or Google Pay mobile wallets with a 200 EUR maximum daily spend, in a way that’s fast, simple and secure.
“In recent weeks with the emerging Covid-19 crisis, we’ve seen an increase in demand for mobile payment solutions. We wanted to accelerate this new feature to ensure customers are able to use their accounts immediately so that they can make their essential purchases instantly online or via contactless payments. During this unprecedented time, using mobile payments is one easy action that we can all take to ensure our welfare as a community. It’s very important that as a bank, we do what we can to make it as simple as possible to manage finances and deliver the most flexible banking experience in the world.” Said Sarunas Legeckas, General Manager of Greater Europe.
The feature also helps in critical situations when a card is lost or stolen, especially while away from home or abroad, to ensure customers can still pay with their account. Customers simply need to block their existing card and re-order a new one, all through the app, to continue to use their account from their mobile wallet, stress-free and in just a few clicks.
The feature is one of many that allow N26 customers to seamlessly bank from the comfort of their home such as MoneyBeam to easily split bills or payments with friends and family, and Spaces to easily set up sub-accounts to put money aside for an emergency or towards a savings goal.
Digital wallets are secure and reliable, allowing maximum flexibility of payment with minimum efforts. The new digital feature will only have limitations on ATM withdrawals and CASH26 – a service to deposit and withdraw money from more than 14,500 retail outlets across Europe – which won’t be possible until the physical card arrives.
The feature will be available for new and existing customers who are waiting for their cards to be delivered as well as customers who reorder their cards or upgrade to a premium product, for 30 days from the creation of the mobile wallet card.