If  you recall Three got a hammering when they planned to introduce a price some months back on 4G .Well there is a new €5 hike coming Friday. In short it will cost you about an extra €60 a year.. Corporate and legacy (02) customers are not affected according to three and by some users.

Important notice..Several people have contacted us saying they have been left with no service after cancelling from their current network,  The following would typically apply to all networks.

If you cancel your contract you have 30 days to port your number or move to another plan on the network,if you do not your number will be disconnected..

 

Under Regulation 14 of the European Communities (electronic communications networks and services)(Universal Service and Users’ rights) Regulations 2011 an operator shall, not less than one month prior to the date of implementation of any proposed modification, notify its subscribers to that service of the proposed modification in the conditions of the contract for that service, and their right to withdraw without penalty from such contract if they do not accept the modification.

 

Also on radio yesterday an EU coms spokeswoman warned any network trying to pull a fast one. There is no loophole which I tweeted as soon as I heard it.

So the first question people will ask is “Can I get out of contract” The answer is YES…. You might recall also some weeks ago about roaming charges too and they would be abolished but hey,,there is a loophole they found which was reported by the Irish Independent.   They have been warned not only Three but Meteor  again reports the Indo..

A complete joke was the final word on this article and I have to agree and so will anyone else..

From Friday Three have it now live on their website that changes will happen from Friday 3/3/17.

As per rule customers need to be notified by means of sms,email or by media be it the national press or their own site.

Getting out of contract with Three was a tiresome issue for me some months back when I had several contracts with only 6 or 7 months served over the usual duration but I won in the end.My matter was simply NO SIGNAL.. They argued with me about information and followed the usual scripted nonsense and also COMREG where slow to follow and did get back when I SORTED out the issue, Great job lads… But what did get me out of a wealth of screenshots and information which they simply could not argue with,Some of  this is actually on my Facebook page and detailed quite well and what I had to go through.

This time anyone on a contract with Three,bar legacy or corporate customers is entitled to exit their contract due to THEM changing the terms and this is always a good time for people to jump ship when something like this pops up and look for another provider…

30 days is now 28.. You loose weekend minutes and have to top up by €20 euro to get benefits.. #RAISESBOTHHANDS

three2

prepay

See the full details HERE   

Tip. You have until the 3rd of April to discuss your options.

If you’re happy with three move their €30 pm Sim only plan. 

If you want to leave you have to give notice.. Call them.. 1800 818021

Read.. Three give prepay customers more time to exit 

 

 

Written by Jim O Brien/CEO

CEO in the transport industry, mobile tech fan 20 years, mobile consultant, Nokia/Microsoft VIP, HTC Specialist, Multiple forum supporter with worldwide top rankings, I also work in the background in the mobile technology sector, weekly radio show, Featured on the RTE consumer show and Cavan TV. Technology reviewer and blogger.Part time actor and security professional and brutally honest when it comes to opinions.

27 comments

  1. Okay this us great news . I have 8 months left with them and I woukd love to get out of this contract . So do i just ring them and say since you have changed terms and conditions i wish to end my contract.

      1. But if have 18 months left in contract!! And i took phone with them?? Can i still get out??

    1. Do you have to give them 30 days notice if you want to leave if on bill pay as contract now changed?

  2. Hi I have tried calling 1800 number message said I would have wait of 10 min I was on hold for 59min with no answer. Music that was played while I on hold was so distorted I feel this was to make you give up on call. Will try again tomorrow.

  3. Hi
    I’m due an upgrade on my phone but I’ve 8 months left on my contract, if i get my new phone can I then cancel or will be obliged to stay with them?

  4. I would like to get out of my contract, but I got a letter in the post informing me of the price increase. Because I was notified does that mean I cannot exit my contract?

  5. Great help with all this info – thanks.
    However because I got upgrade phone in November and want to cancel contract how will I pay the balance? Just could work out as being a very expensive decision?

      1. Hi ive been with o2 then they changed to three. Ive got a personal wifi device and pay for it monthly but ive never signed a contract with three. My only contract i sign was with o2 was a 12 month contract its been yrs now. Can i just cancel.

  6. when you ring and cancel, do you still have another month with them or is it cancled straight away?

  7. Hi just a quick question I have been told that I can get out of my contract I was given unlocking code for my phone and told that on 28th of April my contract will be finished can I go before that date and port over to my old network again or do i have to wait til 28th to do it

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