Customers should note..
Under Regulation 14 of the European Communities (electronic communications networks and services)(Universal Service and Users’ rights) Regulations 2011 an operator shall, not less than one month prior to the date of implementation of any proposed modification, notify its subscribers to that service of the proposed modification in the conditions of the contract for that service, and their right to withdraw without penalty from such contract if they do not accept the modification.
If you are a subscriber to the services affected by these changes and if you do not accept these changes you may cease to use the service without penalty by giving us written notice in accordance with Three’s terms and conditions prior to the implementation date of the change.
- International calls – per minute billingIf you make a call from the Republic of Ireland to any international destination, calls will be charged on a per minute basis i.e. call rounding is changed from per second billing to per minute billing intervals.
- Roaming calls received (destinations outside of the EU) – per minute billingIf you roam in a destination outside of the EU and somebody calls you, calls received will be charged on a per minute basis i.e. the rounding of this call is changed from per second billing to per minute billing intervals.
- Voicemail calls – 15c per minuteIf you make a call to voicemail, calls will be charged on a per minutes basis i.e. call rounding is changed from per second billing to per minute billing intervals.
Prepay pricing changes – effective from 8th April 2014